Leave your IT to us.
Opt for a fully-managed IT solution to connect and transform your business.
Our Connect Managed Service consolidates your entire infrastructure into a single point of contact, giving you all the benefits of an in-house IT team.
Every business is unique
Our reliable team of experts will fit in seamlessly alongside your organisation, taking all the steps to proactively manage, modernise and optimise every aspect of your infrastructure.
Our team is your team. We’ll look after your system and always be at the other end of the phone. So, you’ll have the support you need to focus on the job at hand, helping your business:
- Improves productivity
- Solves problems
- Boosts employee satisfaction
- Sets you up for growth
- Let’s you focus on what matters most
Your Connect Managed services
Connections
Support knowledge sharing in your business to improve creativity and efficiency.
Security
Your business will be safe and secure behind trusted security layers.
Support
Fix issues when they arise as quickly as possible.
Growth
Regularly discuss your requirements to stay current and leverage business opportunities.
4 Levels of Service
We have four levels of service that can support your business in different ways. Pick the level of service that suits your needs.
The more you involve us in your journey, the more impact we can can deliver for your business. We want to show you that IT makes a measurable difference to your people and performance.
Level 1
Pay as you go
All services charged on hourly rate. Access any service as required.
Ideal if you’re competent in fixing day-to-day IT issues yourself. You take the lead, we simply support you when you need us.
Level 2
Remote support only
Perfect if you’re happy with remote support only from our team.
We’ll look after essential items for you with you looking after everything else.
Level 3
Managed support.
We help with the majority of your IT services offering. We’ll make sure the basics for cyber security are met.
You’ll use us to help with project work where you need it. You’ll look after some small aspects of the IT yourself, all agreed with you.
Level 4
Fully-integrated
We’ll act as your strategic partner, ensuring all aspects of your IT are managed and functioning correctly.
We’ll take Cyber Security up a level where you’ll be safer behind layers of systems that work for your business. You have one point of call for anything IT related, and we’ll take care of everything on your behalf.
We’ll be proactive with you in delivering what your business needs as it develops.
Simple to switch
Switching to us is a straightforward four-step process.
1
Your initial enquiry
Let us know you are interested in switching and who is best to discuss this with.
2
Listening and understanding
Listening to your requirements and tailoring a proposal that delivers results.
3
Getting you ready
We will plan with you what needs to happen for you to move to us. We’ll include liaising with your current IT supplier to ensure we have everything we need.
4
Onboarding and setup
We will plan the work in with you to keep disruption to a minimum. We will aim to get you merged in to one fully managed IT hub as quickly as possible.
Feeling unloved, trapped or unhappy with your current Managed IT support provider?
You are in safe hands. We’re proud of the fact that we have clients who have stayed with us for 20 years.
With over 20 years’ experience and having worked with businesses of all sizes and sectors, we know the pain points of SMEs, large businesses and multinationals.
Our honesty, talent and transparency are why we’re tried, tested and trusted by so many incredible brands.
Get in touch TODAY
Transformative, robust and scalable IT services from our experienced Australian experts is a quick message away.